Program: Insurance Customer Service Representative (4-40) (5727) (C.C.) - Florida State College at Jacksonville

Career Certificate (Clock Hour program)

Mission/Purpose

The mission of the Insurance Customer Representative (4-40) program is to assist students in their quest for a Resident Customer Representative license by providing qualifying pre-licensing education to potential insurance agents. This program is based on state-mandated curriculum, is self-paced and the hours will earn the student a Registered Customer Service Representative (RCSR) designation and exemption from the state examination. By offering the program coursework online it optimizes educational opportunities for both local and state-wide students.

The Program

Earn the Registered Customer Service Representative designation by completing this 40-hour state-approved program that fulfills the educational requirement for the 4-40 CSR insurance license. If you successfully complete the course and end-of-course exam, you may exempt the state exam for this license. This credential will also give you an advantage with insurance and financial services company hiring managers. Insurance topics include automobile, property, workers compensation, health, and liability.

A minimum grade of C or higher must be achieved in all professional coursework.

Certification/Licensing

Successfully completing this course licenses you for the 4-40 CSR insurance license. In order to obtain licensing as an insurance agent or adjuster in the state of Florida, a student will be expected to verify United States citizenship status or be a legal alien with work authorization from the United States Bureau of Citizenship and Immigration Services and provide a valid Social Security number. To ensure employability in the widest possible manner, all students should be prepared to provide this documentation prior to enrolling in the program.

Please note that the state of Florida requires fingerprinting and a background check, which may prevent you from obtaining licensure. Information for applicants with a criminal history is available at myfloridacfo.com/division/agents/licensure/general/priorcrimhist.htm.

Need More Information? Contact:

Insurance & Financial Services, Cecil Center, (904) 317-3883 or insurance@fscj.edu

More Information Online

Curriculum

Professional Coursework

A minimum grade of C or higher is required in all Professional coursework.

RMI 0093 - Insurance Customer Service Representative Contact Hours: 40

Total Contact Hours: 40

Graduation Requirements

In order to be awarded a career certificate, students must have met the following requirements.

Fulfill all academic requirements for the chosen program of study as outlined in the Florida State College at Jacksonville catalog and curriculum.
Earn the required number of clock hours for the chosen program of study with a cumulative grade point average of 2.0 (C) on a 4.0 scale on all courses that apply to the chosen program of study.
Complete a minimum of 25 percent of the total clock hours required for a certificate’s program requirements as a student at Florida State College at Jacksonville.
Fulfill all obligations, financial or otherwise, to the College before graduating.
Earn a TABE (Test of Adult Basic Education) score that meets or exceeds the program’s exit requirement, if applicable, or meet the criteria to earn a TABE waiver.

Note: Students are cautioned to pay particular attention to the following statements.

A student’s graduation date will be the date of the end of the College term in which the student has fulfilled all academic requirements. (The removal of an incomplete grade does not affect students’ graduation dates, since the grade change is effective at the end of the term in which the incomplete grade was assigned rather than the term in which the incomplete work was made up.)
Students who enter under the (2022/2023) catalog will be assigned to the degree or certificate requirements in effect during the 2022/2023 academic year. The student’s assigned catalog year will remain in effect as long as the student maintains continuous enrollment. Changes to requirements as mandated by law or by rule of the District Board of Trustees may supersede this provision.
Many courses in this catalog have prerequisite requirements and/or corequisite courses listed in the course descriptions. Students are advised to be guided by these requirements.