The mission of the Guests Services Specialist program is to educate, train, and develop students for career-oriented positions as cooks and managers in the dynamic foodservice and hospitality industries. The College successfully recruits, retains, and graduates students who progress through curricular cohorts. Program requirements are rooted in competencies developed by the American Culinary Federation Education Foundation (ACFEF) and the Accrediting Commission for Programs in Hospitality Administration (ACPHA), and emphasize a practical, hands-on application approach to understanding the foundations of culinary arts and hospitality management.
The Guest Services Specialist program is designed to provide career-oriented students with basic hospitality management principles and training for supervisory/management positions in the food service/hospitality industry. The program provides students with a foundation for building a rewarding career in a dynamic, growing industry. The foodservice and hospitality industry is the second largest and fastest growing business in Florida.
A minimum grade of C or higher must be achieved in all professional coursework.
The culinary and hospitality fields are consistently one of the hottest, fastest-growing industries, especially in Florida. Many employers in today’s market are expressing a preference for education over experience.
Upon completion of coursework, Florida State College at Jacksonville does not guarantee employment or salary in a given field of study. Any jobs or salaries mentioned are given as examples of potential employment not a representation of guaranteed income. Graduates may need to seek employment outside the local area.
Immediately upon enrolling and before selecting first semester courses prospective students must be advised by the Program Manager to ensure proper course sequencing. Not all courses are offered every term. There is a specific order in which many courses must be completed. The recommended sequence is available in a student handout. Students must complete FOS 1201 with a grade of C or higher (unless they have completed this course prior to program admission) and pass their ServSafe Managers exam with a passing score of 75% or higher during their first term coursework.
Need More Information? Contact:
Kasey Anderson, Instructional Program Manager, Downtown Campus, (904) 633-8129 or firstname.lastname@example.org