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2020-2021 Catalog [Aug. 2020-Aug. 2021]
Florida State College at Jacksonville
  Apr 13, 2021
2020-2021 Catalog [Aug. 2020-Aug. 2021] 
2020-2021 Catalog [Aug. 2020-Aug. 2021]
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MAN 2043 - Quality Management

This course introduces the principles, techniques, and basic tools of quality and business process improvement used by organizations. Topics include continuous process improvement, performance measures, Statistical Process Control, and benchmarking, as well as the use of various management tools to achieve continuous process improvement and customer satisfaction. This course explores how various tools are implemented to aid in quality and process improvement in the supply chain.

Prerequisites: None
Corequisites: None
Credit Hours: 3
Contact Hours: 3
Conditions: None
Degrees Offered: A.A., A.S.

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