Workforce Certificate (PSAV/Clock Hour program)
The mission of the Office Assistant workforce certificate program is to educate, train, and prepare students for careers in business office environments. Through applied classroom and lab experiences, the program enables students to achieve the level of proficiency in communication, critical thinking, keyboarding, computer application, and teamwork skills required for entry-level office support positions.
You can build a successful career as a receptionist, general office clerk, or office assistant through this well-rounded program. You will acquire broad, transferable skills and a thorough understanding of topics which are essential in office support services, including planning, business communications, finance, technical and production skills, and customer service skills. This program also provides supplemental training for persons previously or currently employed in any of these occupations.
A minimum grade of "C" or better must be achieved in all professional coursework.
This program does not provide a Florida state workforce certificate but does provide a Florida State College at Jacksonville certificate.
The Test of Adult Basic Education (TABE) is a major criterion in a student's completion of the program. In order to earn the Workforce Certificate, students must achieve or surpass the designated exit score(s) on the TABE or quality for a TABE waiver. Students with prior coursework, test scores or licensing may qualify for a TABE waiver and can visit or contact any College Assessment and Certification Center to have the waiver processed and added to their individual student record. For students who do not meet the required TABE scores and need assistance in order to meet the exit requirement(s), the College offers remediation in basic skills through Adult Education.
Students in this program should be advised by the Program Manager before enrolling in courses.
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