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    Florida State College at Jacksonville
   
 
  Nov 17, 2019
 
2019-2020 Catalog [Aug. 2019-Aug. 2020] 
  
2019-2020 Catalog [Aug. 2019-Aug. 2020]
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MAN 4162 - Customer Relations for Managers

This course is a study of customer relations, which is key to understanding customer motivation. Topics covered include, but are not limited to, building and maintaining relationships, communication skills, and developing a service culture.

Prerequisites: GEB 3213.
Corequisites: GEB 3213.
Credit Hours: 3
Contact Hours: 3
Conditions: None.
Degrees Offered: B.A.S.




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